The legal terms governing your use of Introwarm
Last updated: January 21, 2025
Effective date: January 21, 2025
These Terms of Service govern your use of Introwarm's AI-powered email personalization platform. By using our service, you agree to these terms and our commitment to helping you build authentic, effective email outreach while maintaining the highest standards of compliance and data protection.
By accessing or using Introwarm's AI-powered email personalization service, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you may not use our service.
You must be at least 18 years old and have the legal authority to enter into this agreement. If you're using Introwarm on behalf of a company, you represent that you have authority to bind that organization to these terms.
Introwarm is designed for legitimate business purposes including sales outreach, lead generation, and professional networking. Personal use for non-business purposes is not permitted.
Introwarm is an AI-powered platform that researches prospects using publicly available information from LinkedIn and other sources, then generates personalized email opening lines for sales and marketing outreach.
Our service includes prospect research, AI-generated email personalization, CRM integrations (including Salesforce), analytics, and related tools to help improve your email outreach effectiveness.
Introwarm relies on publicly available information and AI algorithms. We cannot guarantee the accuracy of all prospect data or the success of your email campaigns. Results may vary based on your industry, target audience, and email practices.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use.
You must provide accurate, current, and complete information when creating your account and using our service. You're responsible for keeping your profile information up to date.
We reserve the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, or misuse our service in ways that could harm other users or our platform.
You may use Introwarm for legitimate business outreach, sales prospecting, and professional networking. All email campaigns must comply with applicable anti-spam laws including CAN-SPAM Act and GDPR.
You may not use Introwarm for: spam or unsolicited bulk email, harassment, illegal activities, collecting data for competitors, violating platform terms of service (LinkedIn, etc.), or any activity that could damage our reputation or service.
You are solely responsible for ensuring your email campaigns comply with all applicable laws. This includes providing opt-out mechanisms, honoring unsubscribe requests, and following relevant privacy regulations.
You may not exceed reasonable usage limits or attempt to circumvent our rate limiting. Excessive usage that impacts service performance for other users may result in account restrictions.
Introwarm owns all rights to our software, algorithms, AI models, trademarks, and service content. You may not copy, modify, distribute, or create derivative works without our written permission.
You retain ownership of your data, email templates, and other content you provide. By using our service, you grant us a license to process this content to provide our AI personalization features.
AI-generated email content created through our service is provided for your use. However, you are responsible for reviewing and approving all content before sending to ensure it meets your standards and legal requirements.
Introwarm operates on a subscription basis with monthly or annual billing cycles. Payment is due in advance for each billing period. All fees are non-refundable except as required by law.
We may change our pricing with 30 days' notice to existing subscribers. Price changes will apply to your next billing cycle after the notice period.
If payment fails, we'll attempt to collect payment and may suspend your service until payment is current. After 30 days of non-payment, we may terminate your account.
You are responsible for all applicable taxes related to your use of Introwarm. Our fees are exclusive of taxes, duties, or similar charges.
We strive for high availability but cannot guarantee uninterrupted service. We may experience downtime for maintenance, updates, or technical issues. We'll provide notice of planned maintenance when possible.
Our AI-generated content is based on algorithms and publicly available data. We do not guarantee the accuracy, appropriateness, or effectiveness of AI-generated content. Always review content before use.
Our service relies on third-party platforms (LinkedIn, AI providers, etc.). Changes to these platforms may affect our service functionality. We'll work to minimize disruptions but cannot control third-party services.
Introwarm is provided 'as is' without warranties of any kind. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, Introwarm's total liability to you for any claims related to our service shall not exceed the amount you paid us in the 12 months preceding the claim.
We shall not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, data loss, or business interruption, even if we've been advised of the possibility of such damages.
You acknowledge that your use of AI-generated content and prospect data is at your own risk. You are solely responsible for the emails you send and their compliance with applicable laws.
You may terminate your account at any time by canceling your subscription through your account dashboard or contacting our support team. Termination takes effect at the end of your current billing period.
We may terminate your account immediately if you violate these terms, engage in prohibited activities, or if we discontinue the service. We'll provide reasonable notice except in cases of serious violations.
Upon termination, your access to the service will cease and we'll delete your account data according to our data retention policies. You remain responsible for any outstanding fees.
These terms are governed by the laws of [Your State/Country]. Any disputes will be resolved in the courts of [Your Jurisdiction]. If any provision is found unenforceable, the rest remains in effect.
We may update these terms from time to time. We'll notify you of material changes by email and update the effective date. Continued use after changes constitutes acceptance of the new terms.
These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Introwarm regarding our service and supersede all prior agreements.
You are solely responsible for ensuring your email campaigns comply with all applicable anti-spam laws including CAN-SPAM Act, GDPR, and other regulations. Introwarm provides tools to help with personalization, but compliance with email marketing laws is your responsibility.
If you have any questions about these Terms of Service or need clarification on any provisions, our legal and support teams are here to help.